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Frequently asked questions

E-mail events@friendspdx.org with any questions.

EVENT DETAILS

What is the schedule of events?

  • March 31: Tickets sales open for the In-Person Event.

  • April 4: Registration opens for the Online Auction. Raffle tickets will be available for sale while supplies last! 

  • May 3: Online Auction opens. Guests will be able to bid on or directly purchase exciting auction packages.

  • May 10: 

  • May 12: In-person, under the Big Tent evening event.

    • 6:00 PM Doors for the In-Person Friend Raiser Event open.

    • 8:00 PM Live program with live auction and special appeal.

    • 9:00 PM In-Person Event ends.

 

How can I stay up to date with Friend Raiser 2022?

What is the difference between the Virtual Night of Giving and the In-Person Event? 

  • This year, Friends of the Children Portland is hosting a hybrid event for Friend Raiser! Supporters can opt to register for our Online Auction and tune into our Virtual Night of Giving to partake in Friend Raiser festivities virtually. Or guests can purchase tickets to our In-Person Event happening on May 12 under the Big Tent.  

  • The Virtual Night of Giving will be a short, streamed program that will include inspiring stories from our programs and a virtual special appeal. If you plan on giving to the Virtual Night of Giving Special Appeal, please register for our Online Auction here

  • Our In-Person Event will be hosted at Friends of the Children-Portland’s headquarters at 44 NE Morris St on May 12. We are bringing the Big Tent back this year! Guests will enjoy food from some of Portland’s most popular restaurants, listen to testimonies from youth in our program, experience an exciting silent and live auction, and have the opportunity to donate during our special appeal. Buy tickets to the in-person event here.

Where can I watch the Virtual Night of Giving?  

  • The Virtual Night of Giving will stream on FriendsPDX.org/FriendRaiser at 7 PM on May 10, 2022.  

  • You will also be able to view the live stream program on the Online Bidding Site. 

Do I need to have two devices to participate in the Virtual Night of Giving? 

  • No, you will be able to view the livestreamed program on the Online Bidding Site while you are bidding but the video window will be small.  

  • We recommend using a phone, tablet, or handheld device to bid on auction items and using a television screen, computer or laptop to tune into the livestreamed program on Friends of the Children-Portland’s YouTube channel.  

  • You can also access both websites at the same time in two different tabs on your internet browser. 

What COVID19 Health Protocols will be in place at the In-Person Event? 

  • Friends of the Children-Portland is committed to hosting a safe event for the public. We are requiring all in-person event attendees to show proof of COVID-19 vaccination. Much of the event will be outside with air flow. We will encourage mask wearing when not actively eating or drinking. We are also limiting the seats to about 50% capacity of previous years to allow for more social distancing. 

    • Can I provide proof of a negative COVID-19 test in place of Proof of Vaccination to enter the in-person event?

    • Portland Public Schools and other partners that are essential to our programs have required that any events or programming FriendsPDX hosts where youth will be present will require everyone present to be vaccinated. Per tradition, we are inviting Friends and Youth to the in-person event to be in community with our supporters and share their powerful testimonies during the Friend Raiser program. For this reason, we are unable to accept negative tests as a replacement for proof of vaccination. We encourage anyone who is not able to provide proof of vaccination to participate in Friend Raiser through the Online Auction and Virtual Night of Giving.

REGISTRATION & BIDDING

Learn how to register in this quick tutorial

How do I register for Friend Raiser?

  • First, decide what parts of Friend Raiser you would like to register for: Online Auction, Virtual Night of Giving, and/or the In-Person Event.  

  • Registering for the Online Auction will allow you to place bids on online auction items and it will prepare you to participate in the Virtual Night of Giving. Register for the Online Auction by clicking here. You will be directed to our Greater Giving site. 

    • Click "Get Started." 

    • Click "Create Account" to enter your email address. 

    • Enter your email address and you will receive a verification email from Greater Giving. Complete the steps in the email to register, including adding your credit card information and phone number (where you can receive text message reminders and notifications when you have been outbid). 

    • Once you've completed registration, you will be redirected to the Greater Giving page. Click the gavel to start bidding! 

  • If you would like to attend the In-Person Event on May 12, 2022, purchase your tickets now

    • Folks who purchase tickets to the In-Person event will NOT automatically be registered for the Online Auction running May 3 – May 10. Please register for the Online Auction if you would like to participate in that element as well. 

Do I need to buy tickets to participate?

How do I purchase a package or bid on an auction item in the Online Auction? 

Who do I contact if I’m having issues with online bidding?

  • We are here to help you!

  • Between now and May 10th, please email events@friendspdx.org with your question, contact information and your availability for a staff person to return your call.  

  • On May 10th, support is available from 5:30 PM to 7:30 PM by calling (503) 281-6633. The Online Auction will close at 12 PM. Should you have questions or need support after the event, please call (503) 281-6633 or events@friendspdx.org 

  • If you are having trouble bidding, you can view this video tutorial or email events@friendspdx.org with questions you have. 

Can I donate to Friend Raiser without registering for either the Virtual Night of Giving or the In Person Event?

  • Yes, you can make a special appeal contribution here without registering for the Online Auction or purchasing a ticket to the In-Person Event. Contributions made without registering or made by check will be counted toward event totals after the live program. ​

Is my donation anonymous?

  • When you bid on a package, purchase a buy now package, or gives to the special appeal in the Online Auction, your name will show. If you would like to give anonymously, please use this donate page.

  • During the in-person event, bidders will be using their bid numbers to bid on a package, purchase a buy now package, or give to the special appeal in the Online Auction.

AUCTION INFORMATION & PICK-UP

When can I expect to receive the packages I purchased?

  • This applies to auction packages purchased from the Online Auction AND the In-Person Event. We will have safe, curbside pickup on Saturday, May 14 from 10 AM to 4 PM. If you purchased a planted item, we strongly encourage you to pick up the plants over the weekend as we will not guarantee staff being able to care for the plants. The location will be Friends of the Children-Portland’s parking lot located on 65 NE Stanton St. Staff will help load your items into your car. Certificates will be handed out with the rest of your purchases on Saturday. If you are unable to pick up any items or need to make other arrangements, please contact Amy Prince at 503-407-0747 or email her at aprince@friendspdx.org.

  • Please note that we are unable to ship any wine or alcohol and any packages with these items in them will need to be picked up in person by an adult 21+. 

 

PAYMENTS & STATEMENTS

How do I pay for my auction purchases and paddle raise from the Online Auction?  

  • Your registered credit card will be charged after a thorough review of all sales and payments. You can make alternative payment arrangements by emailing us at events@friendspdx.org.

How do I pay for my auction purchases and paddle raise from the In-Person Event?

  • When you purchase your ticket to the In-Person Event, you will have an option to save your credit card information for easier registration on the night of the event. Guests of the In-Person Event will have another opportunity to provide a credit card during event registration. This will be the credit card associated with your account, and it will be charged for auction purchases and paddle raises on May 24 unless other arrangements are made. 

When will credit cards be charged?

  • Credit cards on file will be charged May 24 for all purchases and contributions made to Friend Raiser unless we have been instructed to handle your payment another way. All sales, pre-payments, and charges are reviewed before being processed. If you have questions or would like to make special payment arrangements, please email events@friendspdx.org.

How do I make alternative payment arrangements? 

  • We are happy to accommodate arrangements for alternative payment options.  Please email events@friendspdx.org by Wednesday, May 18 to let us know how you would like to handle your statement and charges. If you have registered a credit card, your card will not be charged, and your account will be set up for your preferred payment method.

  • Please note that Donor Advised Fund contributions can be used for special appeal contributions, but cannot be used to pay for auction items, raffle tickets, or other event purchases. Please consult with your fund administrator or advisor for more information. 

How do I coordinate gifts of stock or getting my employer to match my donation?   

  • We appreciate gifts of stock and corporate employer matching gifts! Please contact events@friendspdx.org to learn more about these giving opportunities. 

Do I have to give during the live event? Can I get a proxy bidder?   

  • Your registered credit card will be charged after a thorough review of all sales and payments. You can make alternative payment arrangements by emailing us at events@friendspdx.org.

Can I make a gift through my donor advised fund?

  • If you plan to make a contribution using your Donor Advised Fund, please let us know before May 12th. Please note the following IRS guidelines around event giving through a Donor Advised Fund: 

  • Donor Advised Fund contributions cannot be used to purchase auction packages, raffle tickets, or any items. 

  • Special Appeal contributions can be made using your Donor Advised Fund. Please contact events@friendspdx.org to let us know and make arrangements. 

  • A Donor Advised Fund contribution cannot be used to pay for a pledge for a Special Appeal contribution or other event donation. In order to ensure that your contribution is processed according to Donor Advised Fund guidelines, please contact us at events@friendspdx.org to make arrangements. 

  • We appreciate gifts of stock and corporate employer matching gifts! Please contact events@friendspdx.org to learn more about these giving opportunities. 

When will I receive my statement, invoice, or receipt?

  • Statements for auction purchases and special appeal contributions will be sent Friday, June 3rd to the contact information that you provide during registration. If you have any requests for your invoice or statement, please let us know at events@friendspdx.org by Friday, May 20. 

  • To request an invoice or receipt for an event sponsorship or donated auction item, please email us at events@friendspdx.org

 

Thank you for joining us at 2022 Friend Raiser and standing alongside our youth no matter what! We look forward to seeing you online and/or in-person. 

Details
Reg
Auction
Payments
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